Archives: Documents
File size: 689 KB | Type: pdf |
H1 2023 Financial Ombudsman Service complaints data
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File size: 303 KB | Type: pdf | Market data
Q2 market data
Embargoed to 09:00hrs – Monday 31 July 2023
Equity Release Council: Q2 2023 equity release market statistics
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File size: 538 KB | Type: pdf | Resources
Analysis of Financial Ombudsman Service complaints data Q1 2023
The Council has published its analysis on the Financial Ombudsman Service’s complaints data.
The data shows there were three upheld complaints in Q1 that were found to concern equity release, up from one in Q2 2022.
However, the sector continues to perform well when compared with the number of upheld residential mortgage complaints.
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File size: 511 KB | Type: pdf | Resources
Post sales communications guidance May 2023
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File size: 544 KB | Type: pdf | Resources
FOS complaints analysis full year 2022
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File size: 73 KB | Type: docx | Resources
Briefing note: Powering up Britain
The Government published its Powering Up Britain paper on March 30, 2023. The full document is available here but the Council has prepared the following briefing that is focused on the areas that are most relevant to the equity release sector.
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