Rules and guidance

The Council’s Standards are carried in Part A and B of the documents below and the corresponding appendices. The Council also produces occasional supplementary guidance, to meet the changing demands of the market, which should be considered alongside Part B of its Standards, which contains the core guidance.


Some of our guidance is exclusive to members while some is available to all, for the ultimate benefit of the consumer. Any organisations concerned with consumer protection that would like sight of any restricted content should email [email protected]

Supplementary guidance