Who we are

Over the course of almost 30 years, the Equity Release Council continues to represent the equity release sector and exists to promote high standards of conduct and practice in the provision of and advice on equity release which have consumer safeguards at its heart.

These standards and safeguards have allowed the sector to grow, giving financial advisers and their customers confidence in the products, dispelling myths about equity release, and educating the public about the potential to access the wealth in their home for a variety of uses.

The reputation and standing of the brand and the trust developed has seen its membership grow, bringing the sector together and helping it strengthen its voice: providers of equity release plans, solicitors, intermediaries, financial advisers, consultants, surveyors and other industry professionals – all committed to the Principles of membership. The Council builds on this unified voice of its members, while remaining independent from the specific views of individual member firms or particular segments of the equity release market.

Main Board

We are supported by a framework of contributors to our work primarily drawn from the membership who have in-depth knowledge and experience of this sector and of the wider socio-economic environment.

Subject to a set of Articles of Association, the directors appointed to the Main Board of the Equity Release Council are responsible for the management of the Council’s business. Currently there are nine members elected from within the membership by the membership on a cycle of two year terms of office, and there are four directors that have been appointed by those elected to serve to oversee the running of the Council, which include the Chairman, the Chief Executive Officer, the Standards Board Chairman and the Chief Operating Officer.

Find a Board Member

MEMBER NAME

COMPANY NAME

David Burrowes

Chairman of the Equity Release Council

David has been a practising solicitor for 25 years. During this time, he was first a Councillor in Enfield and then Member of Parliament for Enfield Southgate between 2005 and 2017. David championed social justice and consumer protection and led campaigns on issues affecting elderly people. David served as Parliamentary Private Secretary to three Cabinet Ministers and sat on the influential Home Affairs and Public Accounts Select Committees and was also Shadow Justice Minister from 2007-2010. David lives in Southgate with his wife Janet and their six children.

Chris Pond

Standards Board Committee Chairman, Equity Release Council

Former Labour MP, Minister with Department for Work and Pensions and Parliamentary Private Secretary with HM Treasury under Gordon Brown. A former lecturer in Economics, Chris was also a director at the FSA (Financial Services Authority – precursor to the FCA.

Jim Boyd

Chief Executive of the Equity Release Council

Jim Boyd, Chief Executive Office, the Equity Release Council Jim was appointed CEO of the Equity Release Council in June 2018. He joined from Reform think tank, where he was Deputy Director and Head of Research. Prior to this he was an Expert Adviser at the Department for Work and Pensions, initially supporting Lord Freud, then Welfare Reform Minister. Jim has extensive experience of retirement and social care funding having led the Corporate Affairs functions at specialist life assurers Britannic Retirement Solutions, Just Retirement and Partnership Assurance. He is an adviser to the Intergenerational Longevity Commission-UK, a leading longevity, ageing and population change policy unit. Jim is a former tax and trusts lawyer.

Donna Bathgate

Chief Operating Officer, Equity Release Council

Donna is the Equity Release Council’s Chief Operating Officer and has been in this role since 2013. Her responsibilities include overseeing the governance and operational day to day delivery of the Equity Release Council, including the development of its membership propositions, and oversight of a key committee focused on conduct risk. Having started her financial services career with LV= Donna has a history with other professional bodies such as the Life Insurance Association (LIA) before joining the Chartered Insurance Institute (CII) as Head of Marketing Operations and Strategic Projects where she was responsible for a number of the professional body’s major Business Improvement Programmes including the launch of The Personal Finance Society and The Society of Mortgage Professionals.

Matthew Burton

Managing Director, Mortgages at Hodge

Matt Burton is the Managing Director of Mortgages for Hodge Bank which specialises in later life lending. Matt is a Board member of Hodge, a Trustee of The Aloud Charity and a Fellow of the Institute of Chartered Accountants for England & Wales. He has held numerous senior management roles, most recently at Hodge for the last four years.

Vanessa Owen

Vice President, Private Markets UK of Reinsurance Group of America

Tom Evans

MD, Canada Life Home Finance

Tom joined Canada Life (then trading as Stonehaven and later as Retirement Advantage) as Finance Director in June 2011 and was subsequently appointed as Managing Director of the home finance business in September 2014. He has overseen nearly tenfold growth in the home finance business since he joined, with a relentless focus on enhancing the customer proposition and improving the adviser experience.

Prior to joining Canada Life, Tom has 10 years financial services experience in Blue Chip companies, including Ernst & Young LLP, and Phoenix Group Insurance. Tom has been a qualified Chartered Accountant (ICAS qualified) since 2005, and graduated from The University of Warwick with 1st Class Honours degree in MORSE.

Claire Singleton

CEO, Legal & General Home Finance

Claire leads the team at Legal & General Home Finance (LGHF) – one of the UK’s leading providers of later life borrowing. Having entered the market in 2015, LGHF now supports one in three new lifetime mortgage originations in the UK, has over 20,000 customers, and has released £3 billion in total lending.

Greg Neilson

Managing Director of Aviva Retirement

Managing Director of the Aviva Retirement business in the UK covering Individual Annuities and Equity Release

Paul Carter

CEO, Pure Retirement

With over three decades of experience in the financial services sector, Paul has brought his copious experience to Pure Retirement, where he has been instrumental in its success since its inception. Paul has held senior roles with some of the sector’s leading players, via stints with Cavendish, Prudential and Aviva, and is now committed to adding Pure Retirement to his lengthy list of recent successes

Dave Harris

CEO, more2life

Dave joined Key Group in 2013 as Chief Executive Officer at the innovative equity release lender more2life to spearhead the next phase of expansion at the innovative equity release lender and to assist with the wider corporate development across Key Group.

Previously, Dave was Managing Director at fixed-term annuity pioneer Living Time and a non-executive director at its successor Primetime Retirement. Prior to that Dave also spent five years as the Distribution and Channel Marketing Director at Prudential, where he was responsible for intermediated distribution and marketing across in the UK, Europe and the Middle East

Dave’s depth of experience and expertise enable him to make a major contribution to the expansion Key Group’s manufacturing and distribution relationships. His principal role is to drive the development and launch of innovative new products onto the later life lending market as well as helping to build Key Group’s corporate relationships.

dan baines picture

Dan Baines

Managing Director, Equity Release Associates

Dan was appointed managing director of Age Partnership Group’s support network for independent equity release brokers, Equity Release Associates, in 2020.

He first joined Age Partnership in 2007 to lead the company’s sales & marketing activity, since then he has achieved a track record of developing highly-regarded and often market-changing services that put the customer at their very heart.

Prior to joining Age Partnership, Dan worked in private healthcare with laser eye specialist, Ultralase, where he performed turnaround management for troubled business units.

Paul Turner

Managing Director, Retail, Just Group plc

Paul leads Just Group’s retail business. He joined Just in 2014 after a 17-year career at Swiss Re.

Paul Barber

Chief Executive, Retirement Bridge Management Limited

Paul  has over 25 years’ experience in financial services, both in the UK and overseas.  He is Chief Executive of the Retirement Bridge Group, a long-term investor specialising in providing home reversion plans (including Bridgewater Equity Release) and supplying third party servicing of home reversion plans to other investors.  Paul is a Fellow of The Institute of Actuaries.

will hale picture

Will Hale

CEO, Key

Will progressed to CEO at Key in 2017 after joining Key Group in March 2014 as Corporate Business Development Director.

Prior to working for Key Group, Will was Director of Corporate Partnerships at specialist annuity provider Partnership. Will has also performed senior sales and proposition development roles within the later life market including as Commercial Leader for Genworth’s European Retirement and Protection business and as Head of Distribution at Lincoln Financial Group. His early career was spent in the fund management and investment banking sectors working for JP Morgan and UBS.

Will’s role is to continue to grow Key’s advice capacity to serve an ever increasing customer demand and to develop and maintain strong relationships with business partners across various different sectors.

Claire Barker

Equilaw, Solicitor representative

Claire has worked as a solicitor in property law since qualification, some twenty years ago.  She has specialised in advising homeowners about the legal aspects of equity release schemes since 2001 and created the Equilaw brand in 2007.  Claire and two partners carried out a management buyout in 2010 and recreated Equilaw in its current guise in May of that year.  In February 2019, Equilaw attracted a multi-million pound investment from private equity house, BGF and the team is now focused on continuing to provide expert, accessible and convenient service throughout England and Wales, but with a heavy emphasis on the use of the latest technology.  Claire is passionate about maintaining the highest standards for Equilaw’s clients and has sought to assist solicitors nationally by helping to re-write the Rules and Guidance for lawyers during her time on the Equity Release Council’s Standards Board, of which she has been a member since its inception.

David Burrowes

Chairman of the Equity Release Council

David has been a practising solicitor for 25 years. During this time, he was first a Councillor in Enfield and then Member of Parliament for Enfield Southgate between 2005 and 2017. David championed social justice and consumer protection and led campaigns on issues affecting elderly people. David served as Parliamentary Private Secretary to three Cabinet Ministers and sat on the influential Home Affairs and Public Accounts Select Committees and was also Shadow Justice Minister from 2007-2010. David lives in Southgate with his wife Janet and their six children.

Chris Pond

Standards Board Committee Chairman, Equity Release Council

Former Labour MP, Minister with Department for Work and Pensions and Parliamentary Private Secretary with HM Treasury under Gordon Brown. A former lecturer in Economics, Chris was also a director at the FSA (Financial Services Authority – precursor to the FCA.

Jim Boyd

Chief Executive of the Equity Release Council

Jim Boyd, Chief Executive Office, the Equity Release Council Jim was appointed CEO of the Equity Release Council in June 2018. He joined from Reform think tank, where he was Deputy Director and Head of Research. Prior to this he was an Expert Adviser at the Department for Work and Pensions, initially supporting Lord Freud, then Welfare Reform Minister. Jim has extensive experience of retirement and social care funding having led the Corporate Affairs functions at specialist life assurers Britannic Retirement Solutions, Just Retirement and Partnership Assurance. He is an adviser to the Intergenerational Longevity Commission-UK, a leading longevity, ageing and population change policy unit. Jim is a former tax and trusts lawyer.

Donna Bathgate

Chief Operating Officer, Equity Release Council

Donna is the Equity Release Council’s Chief Operating Officer and has been in this role since 2013. Her responsibilities include overseeing the governance and operational day to day delivery of the Equity Release Council, including the development of its membership propositions, and oversight of a key committee focused on conduct risk. Having started her financial services career with LV= Donna has a history with other professional bodies such as the Life Insurance Association (LIA) before joining the Chartered Insurance Institute (CII) as Head of Marketing Operations and Strategic Projects where she was responsible for a number of the professional body’s major Business Improvement Programmes including the launch of The Personal Finance Society and The Society of Mortgage Professionals.

Our Team

MEMBER NAME

David Burrowes

Chairman of the Equity Release Council

David has been a practising solicitor for 25 years. During this time, he was first a Councillor in Enfield and then Member of Parliament for Enfield Southgate between 2005 and 2017. David championed social justice and consumer protection and led campaigns on issues affecting elderly people. David served as Parliamentary Private Secretary to three Cabinet Ministers and sat on the influential Home Affairs and Public Accounts Select Committees and was also Shadow Justice Minister from 2007-2010. David lives in Southgate with his wife Janet and their six children.

Chris Pond

Standards Board Committee Chairman, Equity Release Council

Former Labour MP, Minister with Department for Work and Pensions and Parliamentary Private Secretary with HM Treasury under Gordon Brown. A former lecturer in Economics, Chris was also a director at the FSA (Financial Services Authority – precursor to the FCA.

Jim Boyd

Chief Executive of the Equity Release Council

Jim Boyd, Chief Executive Office, the Equity Release Council Jim was appointed CEO of the Equity Release Council in June 2018. He joined from Reform think tank, where he was Deputy Director and Head of Research. Prior to this he was an Expert Adviser at the Department for Work and Pensions, initially supporting Lord Freud, then Welfare Reform Minister. Jim has extensive experience of retirement and social care funding having led the Corporate Affairs functions at specialist life assurers Britannic Retirement Solutions, Just Retirement and Partnership Assurance. He is an adviser to the Intergenerational Longevity Commission-UK, a leading longevity, ageing and population change policy unit. Jim is a former tax and trusts lawyer.

Donna Bathgate

Chief Operating Officer, Equity Release Council

Donna is the Equity Release Council’s Chief Operating Officer and has been in this role since 2013. Her responsibilities include overseeing the governance and operational day to day delivery of the Equity Release Council, including the development of its membership propositions, and oversight of a key committee focused on conduct risk. Having started her financial services career with LV= Donna has a history with other professional bodies such as the Life Insurance Association (LIA) before joining the Chartered Insurance Institute (CII) as Head of Marketing Operations and Strategic Projects where she was responsible for a number of the professional body’s major Business Improvement Programmes including the launch of The Personal Finance Society and The Society of Mortgage Professionals.

Kelly Melville-Kelly

Head of Risk, Policy and Compliance

Kelly brings over 20 years of financial services expertise, working with both lenders and networks in later-life lending, helping to drive improvements and create best practice. Kelly has previously held regulated positions at Alliance & Leicester and Legal & General.

Sue Read

Risk, Policy and Compliance Manager

Sue has a wide range of experience as a business development manager, underwriter, operations manager, trainer, compliance officer and, most importantly, adviser, across a several firms and networks. This breadth, covering over 30 years, provides a unique insight into both consumer and adviser perspectives.

Chris Fay

Communications Manager

Chris is a former journalist who has worked in media and communications for almost 20 years. He spent the first decade working in the newspaper industry before moving to consumer-focused trade bodies and professional bodies. He worked for the National Pharmacy Association and the Chartered Trading Standards Institute before joining the Council in 2019.

Lorraine Cox

Business Development and Member Relations Manager

Lorraine brings over 30 years of financial services experience in marketing and relationship management both at a strategic and operational level, having held senior sales and marketing roles at AXA Life. She most recently worked at the professional body, the Chartered Insurance Institute, managing large corporate relationships.

Simon Posner

Public Affairs Manager

Simon has spent a large proportion of his 30 years’ plus career in Whitehall as a civil servant and a ministerial aide. He was also previously chief executive of a leading transport trade association, where his work established it as an industry leader for safety and compliance through important pieces of legislation and regulation.

Laura Hall

Administration Assistant

Laura started working in financial services on an apprenticeship scheme with St James’s Place, since leaving the apprenticeship scheme she has been working with Equity Release Council as an Administration Assistant. Laura deals with the onboarding of the new members, helping the application process to go smoothly and liaising with members.

Olivia Underwood

Olivia Underwood

Administration Assistant

Olivia joined the Council in 2019 and assists the team with a range of administrative duties including diary management for the executive team. Her background is in admin and events and is a natural organiser.

Sarah Hall

Administration and Service Manager

Sarah has been work with the Equity Release Council for over 10 years. Having previously worked for an equity release financial adviser and Sun Life of Canada for over 20 years. Sarah is the Administration and Service Manager for Equity Release Council and deals with all aspects of the membership process, onboarding new members and dealing with the renewals and any membership queries.

Liz Barclay

Independent Standards Board Member

Liz Barclay is a broadcaster, writer and consumer champion: Financial Inclusion Commissioner; Chair of the Money Advice Liaison Group, the Fair by Design Campaign (to tackle the poverty premium) and the BSI Consumer Forum; non-executive Director of the Lending Standards Board; and a member of the Fundraising Regulator Standards Board and the Equity Release Council Standards Board. She is an Ambassador for the Money Advice Trust, Business Debtline, and IPSE the organisation for freelancers and the self-employed.

Liz also works with Boards on improving governance, trust and culture, diversity, and customer understanding, and is passionate about improving service and engagement. She coaches in communication and presentation skills and chairs national and international conferences.

Jim Dredge

Independent Standards Board Member

Jim has worked as a self-employed management consultant since 2011. He specialises in proposing the approaches and driving the appropriate strategy for consumer driven topic areas.

Jim draws on over 30 years’ senior management experience of the retail financial services arena, primarily gained with Lloyds, Barclays and the Financial Services Authority (now the FCA), as well as an Independent member of the Equity Release Council Standards Board.

He has a passion for ensuring that the interests of customers are considered at all times and that financial products and services are simple to understand and jargon free creating an environment where there is no dissymmetry of information between the firm and customer.

David Burrowes

Chairman of the Equity Release Council

David has been a practising solicitor for 25 years. During this time, he was first a Councillor in Enfield and then Member of Parliament for Enfield Southgate between 2005 and 2017. David championed social justice and consumer protection and led campaigns on issues affecting elderly people. David served as Parliamentary Private Secretary to three Cabinet Ministers and sat on the influential Home Affairs and Public Accounts Select Committees and was also Shadow Justice Minister from 2007-2010. David lives in Southgate with his wife Janet and their six children.

Chris Pond

Standards Board Committee Chairman, Equity Release Council

Former Labour MP, Minister with Department for Work and Pensions and Parliamentary Private Secretary with HM Treasury under Gordon Brown. A former lecturer in Economics, Chris was also a director at the FSA (Financial Services Authority – precursor to the FCA.

Jim Boyd

Chief Executive of the Equity Release Council

Jim Boyd, Chief Executive Office, the Equity Release Council Jim was appointed CEO of the Equity Release Council in June 2018. He joined from Reform think tank, where he was Deputy Director and Head of Research. Prior to this he was an Expert Adviser at the Department for Work and Pensions, initially supporting Lord Freud, then Welfare Reform Minister. Jim has extensive experience of retirement and social care funding having led the Corporate Affairs functions at specialist life assurers Britannic Retirement Solutions, Just Retirement and Partnership Assurance. He is an adviser to the Intergenerational Longevity Commission-UK, a leading longevity, ageing and population change policy unit. Jim is a former tax and trusts lawyer.

Donna Bathgate

Chief Operating Officer, Equity Release Council

Donna is the Equity Release Council’s Chief Operating Officer and has been in this role since 2013. Her responsibilities include overseeing the governance and operational day to day delivery of the Equity Release Council, including the development of its membership propositions, and oversight of a key committee focused on conduct risk. Having started her financial services career with LV= Donna has a history with other professional bodies such as the Life Insurance Association (LIA) before joining the Chartered Insurance Institute (CII) as Head of Marketing Operations and Strategic Projects where she was responsible for a number of the professional body’s major Business Improvement Programmes including the launch of The Personal Finance Society and The Society of Mortgage Professionals.

Work for us

The equity release industry is growing fast and as its dedicated trade association, so are we! Follow the link below to view our latest roles:

Check for Roles