Chief Operating Officer Donna Francis bids farewell to the Council after ten years of dedicated service

The Equity Release Council (the Council) today announces that Donna Francis (Chief Operating Officer) has stepped down.  Donna – who is also a board member at the Council – has made the decision to pursue new opportunities building on her more than 20 years’ experience across many highly respected professional membership bodies in the financial services sector.

Commenting, David Burrowes, Chair of the Equity Release Council said:

“I would like to extend the gratitude and heartfelt thanks of everyone at the Council and our members to Donna who, after ten years of exemplary service, has made the difficult decision to leave to pursue other opportunities.

“Donna has made an invaluable contribution to the Council both as COO and as a Board member and has the respect of colleagues, members and key stakeholders across this important sector.

“Donna’s input and experience have been key to the development of the Council in its formative years having joined soon after its launch and has continued to be a guiding light and central in the major decisions which have been so important in the development of the Council as a trusted and influential trade body and standards setter.

“During her time and stewardship, the Council has grown significantly with over 750 corporate members and 1,800 individual members, and whose logo is now synonymous with good customer outcomes and high standards.

“Donna will certainly be much missed and whilst we are sad to see her go, we all wish her well as she looks forward to new opportunities ahead.”