The pandemic is making it difficult and sometimes impossible to sell a properties. What can I do and what is the Council doing?

The UK government has set out its plans to restart the housing market in England. Estate agents can now open, viewings can be carried out and removal firms and conveyancers can restart operations. We are monitoring the market conditions brought about by the pandemic and subsequent lockdown and we are in discussions with providers about how they affect the their customers and their beneficiaries. Consumers or beneficiaries in extenuating circumstances or in the devolved nations should contact the provider to discuss their situation.

Can I still get advice from an equity release adviser during the lockdown?

Yes. Getting advice from a regulated and qualified equity release adviser is essential and the only way to take out equity release. During normal operating conditions we would always encourage face-to-face and in person meetings between the adviser and the client. However, many firms are offering telephone and video conference appointments. You can find an adviser member in our member directory which is available here.